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  >  Shipping Policy

Babytown.pk (“we” and “us”) is the operator of (http://babytown.pk) (“Website”). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

Orders are usually dispatched within 2 – 4 business days of payment of the order.

We ensure to deliver all shipped packages in a good condition and on given time. We make a great effort to fulfill orders as quickly as possible.

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation. ([email protected])

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item or if you would prefer for us to process a refund.

∙         Shipping accessible all over Pakistan.

∙         We offer free standard shipping for all orders exceeding PKR 1000/-

∙         To diminish fraud, all orders are dispatched on the COD payment method.

∙         We amend our policies from time to time, please stay refreshed with us.

∙         Paid shipping costs for your order are non-refundable and are based on the weight of your package and location.

∙         Your order may be subject to customs duties, excise duties, and taxes (including VAT).

∙         In case of any damage to the ordered package on delivery, you can contact us within 5 business days from the day you received your order.

For all customer service inquiries, please email us at [email protected] or call us at +923312565504

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